DMCA Notice & Takedown

Wayfound respects intellectual property rights and complies with the Digital Millennium Copyright Act (17 USC §512). This page describes how to send Wayfound a notice that user content on the Service infringes your copyright, how a user whose content was taken down can submit a counter-notice, and our policy on repeat infringers.

1. Designated Agent

2. How to file a DMCA takedown notice

If you believe that content on Wayfound infringes a copyright you own or are authorized to act for, send a written notice to the Designated Agent above. To be effective under 17 USC §512(c)(3), your notice must include all of the following:

1. A physical or electronic signature of the copyright owner or the person authorized to act on the owner's behalf.
2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list).
3. Identification of the material that you claim is infringing and where it is located on the Service, with enough detail to let us find it (e.g., the post URL, the username, the date of the post, a screenshot if applicable).
4. Your contact information: name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in the notice is accurate, and that you are the copyright owner or authorized to act on the owner's behalf.

Notices missing any of the above elements may not be effective; we will respond and ask you to complete the notice.

3. What we do when we receive a valid notice

• We remove or disable access to the allegedly infringing material expeditiously.
• We notify the user who posted the material of the takedown, the rule cited, and the substance of the notice (with the notifier's contact details redacted unless you have authorized us to share them).
• We forward valid notices to the user and to the user's stored copy of any post in their data export, so the user has a record.
• We log the takedown for our repeat-infringer policy (see §6).

4. Counter-notice procedure

If you are a Wayfound user whose content was removed under a DMCA notice and you believe the removal was a mistake or misidentification, you may submit a counter-notice. Under 17 USC §512(g)(3), an effective counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location at which it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
4. Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside the United States, for any judicial district in which Wayfound may be found, and that you will accept service of process from the person who provided the original notification or an agent of that person.

Send the counter-notice to legal@wayfoundsocial.com. We will forward the counter-notice to the original complainant. Under §512(g), if the complainant does not file a court action seeking an injunction within 10–14 business days, we will restore the material.

5. Misrepresentations

Under 17 USC §512(f), any person who knowingly materially misrepresents that material on the Service is infringing, or that material was removed by mistake or misidentification, may be liable for damages, including costs and attorneys' fees, incurred by Wayfound, the alleged infringer, the copyright owner, or the licensee, who was injured by the misrepresentation.

6. Repeat-infringer policy

• Wayfound terminates, in appropriate circumstances, the accounts of users who are repeat infringers.
• We track strikes per account. The thresholds are: 3 valid DMCA strikes within a 6-month window triggers account termination. Egregious single-strike conduct (e.g., posting a feature-length film or a large catalog of professional photography) may trigger immediate termination at our discretion.
• Strikes age off after 12 months of clean behavior.
• Successful counter-notices remove the corresponding strike.

7. Trademark complaints

For trademark concerns (e.g., a username impersonates a brand), email legal@wayfoundsocial.com with: (a) the registered trademark and registration number or a description of common-law rights, (b) the Wayfound content/handle you believe infringes, (c) your contact information, and (d) a good-faith statement and authority statement equivalent to a DMCA notice. Trademark complaints are not governed by §512 safe harbor; we evaluate on a case-by-case basis.

8. Privacy of notices

Notices and counter-notices contain personal information. By sending us a notice or counter-notice, you consent to that information being shared with the other party for the purpose of resolving the matter. We may also publish, with personal contact information redacted, an aggregate count of DMCA notices received in our annual transparency report.

9. Contact

DMCA Designated Agent (notices, counter-notices, repeat-infringer inquiries):
legal@wayfoundsocial.com

For all other legal notices: legal@wayfoundsocial.com